Privacy Policy

Last Updated: April 17, 2025

1. Introduction

Welcome to the IELTS Speaking Simulator (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform (such as using the simulator) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the platform, the choices you make and the products and features you use. The personal information we collect may include the following:
- Name and contact information (email address)
- Audio recordings of your speaking practice sessions
- Usage data and interaction logs
- Assessment results and feedback
- Payment information for premium features

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. These purposes include:
- Providing and managing the IELTS speaking simulation service
- Analyzing and evaluating your speaking performance
- Delivering personalized feedback and recommendations
- Improving our platform and developing new features
- Processing payments for premium services
- Communicating important service updates and notifications
- Ensuring the security and integrity of our platform

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your information with:
- AI service providers for speech analysis and evaluation
- Payment processors for transaction processing
- Analytics providers to understand usage patterns
- Legal authorities when required by law
- Academic partners for research purposes (anonymized data only)

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

6. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures including:
- Encryption of all data in transit using TLS/SSL protocols
- Secure storage of sensitive data with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure coding practices and regular dependency updates
- Data minimization principles to only collect what's necessary

7. What Are Your Privacy Rights?

In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. These rights may include:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limiting how we use your data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdraw consent: Where processing is based on consent

8. Updates To This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last Updated” date.

9. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us.